Terms and Conditions

1. Scope 
For all orders placed through our online shop the following terms and conditions apply. 

2. Contractor, Conclusion 
The purchase comes with webgenuss GbR Ute Miola + Jürgen Merkle.

The presentation of products in our online shop is not a legally binding offer, but a non-binding online catalogue. By clicking the order button, enter a binding order in the shopping cart. The confirmation of the order takes place together with the acceptance of the order immediately after sending through an automated e-mail. With this e-mail confirmation, the purchase contract has come about.

 A binding contract may also come about previously as follows:
- If you choose the payment method PayPal, the contract is the date of your credit card payment to PayPal.
- If you choose the payment method Instant Transfer, the contract is concluded at the time of confirmation of payment instruction to the SOFORT AG. 

3. Shipping 
Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

4. Payment
Unless otherwise stated in the product description, the prices quoted are total prices that include german VAT. 

Any additional delivery and shipping costs are specified separately in the respective product description. 

When shipping to countries outside the EU, there may be additional costs to the customs or tax authorities responsible there, for which the seller is not responsible and which are to be paid by the customer. Such as costs for money transfer, customs fees and import taxes.

In our Shop are available, depending on your country, some or all of the following methods of payment:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Paypal Services
As part of the PayPal payment service, we offer you various payment methods as PayPal services, whereby PayPal can also use the services of third-party payment service providers for this purpose. You will be redirected to the website of the online provider PayPal. There you can enter your payment data, confirm the use of your data by PayPal and the payment instruction to PayPal.

You pay the invoice amount through the online provider Paypal. You must be registered in principle there or to register, legitimize with your login and payment instruction to us confirm (except possibly guest access). You'll get more information during the ordering process.

If you have chosen the credit card payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. The payment transaction will be carried out by your credit card company at the request of PayPal immediately after the payment order has been confirmed and after your legitimation as the legitimate cardholder, and your card will be debited. You'll get more information during the ordering process. 

 If you have chosen the invoice payment method, you do not have to be registered with PayPal in order to be able to pay the invoice amount. After a successful address and credit check and submission of the order, we assign our claim to PayPal. In this case, you can only make payments with a debt-discharging effect to PayPal or to the payment service provider commissioned by PayPal and specifically named to the customer. In addition to our terms and conditions, PayPal's terms and conditions and data protection declaration apply to payment processing via PayPal. Further information and the complete terms and conditions of PayPal for purchase on account can be found here: https://www.paypal.com/de/webapps/mpp/ua/pui-terms?locale.x=en_EN.

In Germany we also offer "Sofortüberweisung". We get the credit transfer immediately. This results in accelerated the entire ordering process. All you need is the account number, bank code, PIN and TAN. Via the secure, not accessible to the vendor payment form which is immediately AG provides sofortbanking automatically and in real time a referral from your online bank account. The purchase amount is transferred instantly and directly to the bank account of the merchant. Sofortbanking If you select the payment method opens at the end of the ordering process, a pre-filled form. This already includes our bank account. In addition, the transfer amount and intended use are displayed in the form already. You must now select the country in which you have your online banking account and enter the bank code. Then enter the same data as in Sign up for online banking a (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. Basically, use the sofortbanking as payment every internet user when he has an unlocked online banking account with PIN / TAN procedure. Please note that a few banks immediate referral is not yet available. For more information on whether your bank supports this service, please contact: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und-antworten/ 

5. Self pickup
We only deliver by shipping way. Unfortunately, a self collection of the product is not possible.

6. Retention of title 
The goods remain our property until full payment. 

7. Damage in Transit
If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.

8. Contract text storage 
We save the text of the contract and send you the order data and our terms and conditions by email. You can view and save the Terms and Conditions at any time on our website under "Terms and Conditions". You can view your past orders in our customer area under My Account / My Orders.

9. Contract Language
The language available for the conclusion of the contract is German and English.

10. Warranty
The german statutory liability for defects applies.

11. Youth protection 
Certain items in our range belong exclusively to adults. For these articles, which are specially marked in the product descriptions, we reserve the right to deliver them only to persons of legal age of unlimited legal capacity and to demand appropriate proof of age. The data required for the order, such as name, address, etc., must be provided in full and truthfully. 

12. Information for battery disposal
In connection with the sale of batteries or with the delivery of devices that contain batteries, are we under obligation to bring the following to your attention: As the end user, you are legally under obligation to return used batteries. 

You can return old batteries, which offer or have offered in our new battery assortment, free of charge to our dispatch warehouse (dispatch address). 
The symbols showed on the batteries have the following meaning:
The symbol of the crossed-out dustbin means that the battery may not be discarded with the household waste.
Pb = Battery contains more than 0.004 percent by mass of Lead
Cd = Battery contains more than 0.002 percent by mass of Cadmium
Hg = Battery contains more than 0.0005 percent by mass of Mercury. 

Please pay attention to the above instructions.